1. Spreadsheets Are the System of Record
When the truth lives in a file someone emails around, you have outgrown your tools.
2. Reports Take Days to Assemble
If a weekly number needs three people and a Friday afternoon, the data is fragmented.
3. Nobody Knows the Status
Status lives in inboxes and chat threads instead of a single view.
4. Onboarding Takes Months
New hires spend their first quarter learning workarounds rather than the work.
5. Every Change Breaks Something
Small process changes ripple into manual fixes across the team. That is the signal to redesign the system, not patch it.
